Ga naar de content

FAQ | Dutch Game Week Conference

Practical

WHEN & WHERE DOES THE FESTIVAL TAKE PLACE?

The Dutch Game Week Conference will take place on 3 + 4 December 2025 inChassé Theatre, Breda(NL). 

TIPS FOR FIRST TIMERS 
  • Tickets for the festival are sold in various batches. The sooner you buy, the cheaper it is! Keep in mind we have a limited amount of tickets available within a certain price range.  
  • Are you 25 years or younger on the day of the conference? You qualify and can purchase the “Next Gen” tickets.   
  • Cant make it anymore and want to sell your ticket? Head out to our Discord channel and post your announcement in the ticket-swap. Discord is also the place where our community hangs out, so you can find there travel buddies, festival pals, community get-togethers ahead and during the fest and even accommodation tips.   
  • Conference timetable gets published around 2 weeks ahead of the festival. There are loads of things happening simultaneously. Plan out your days, but also be flexible. Keep in mind that we do not guarantee the presence of guest artists on festival premises outside of the scheduled events confirmed in the timetable.  
  • Ahead of the festival you will receive instructions about installing and using our event app a.k.a the best way to keep an eye on the schedule, receive live notifications and reminders as well as make your own schedule. 
  • The most important information well also communicate in an email shortly ahead of the festival. Read it carefully!   
  • We open doors at 10:30 (Wednesday) and 10:00 (Thursday). In the past, the high interest in portfolio reviews have generated visitors to queue quite early. However, we strongly discourage this. During our festival there are various manners in which you can meet your heroes, so dont come too early ahead of the opening times.    
  • Festival can be overwhelming. Do you experience sensory issues? Take your precautions. Reach out to our team if you require assistance.   
  • Do you have an issue and you cant find a volunteer or crew member to contact on site or you simply prefer some anonymity? Ask your questions on Discord!   
  • Playgrounds is committed to providing a safe and inclusive experience for everyone involved in our events regardless of gender identity and expression, sexual orientation, disabilities, neurodiversity, ethnicity, colour, nationality, age, religion, or other protected characteristics. We believe everyone has the right to enjoy our events without fear of harassment, discrimination, or condescension. Every person interacting with Playgrounds will receive our Code of Conduct. If you notice or experience something making you uncomfortable, please dont hesitate to reach out to us either via Discord or at info@weareplaygrounds.nl.   
WHERE DO I FIND THE TIME SCHEDULE?

We publish our time schedule usually two weeks before the event starts. We do this because our artists schedules are subject to change up until the very last moment. This is why we dont confirm the day of their presentation any sooner. Wed hate it if you buy a day ticket for your favourite artist only to see theyve been switched to a different day 

WHEN DO I NEED TO ARRIVE AT THE EVENT?

On Wednesday 3 December our ticketing desk opens at 10:30 am. On Thursday 4 December were open from 10:00 am onwards. 

The conference program on our main stage will start at 11:00 AM on Wednesday and 10.30 AM on Thursday. 

Please note that ouraccreditation desk closes at 16:00 so make sure to obtain your wristband before. 

IS THERE A CLOAKROOM?

Yes, there is a paid cloakroom that you can use.

Tickets

WHERE DO I BUY TICKETS?

You can buy tickets via ourofficial ticket shop. Keep in mindthatthisyearwesellourtickets in batcheswithincreasingpricelevels. 

REFUNDS

We dont refund tickets. We recommend to resell your ticket on ourDiscord. Please note the ticket is not connected to a name/person, we will not check the name at the entrance.However, ifyoupurchase an Next Gen ticket youshouldbeabletoprovideproof at theentranceofhavingtheappropriateage.  

I’VE GOT A PERSONALISED TICKET, BUT I WANT TO GIVE IT TO SOMEONE ELSE

The name of the ticket holder wont be checked at the entrance. So, you can easily give the ticket to someone else, as a gift for example! Do keep in mind that a Next Gen ticket should be sold/bought only to another person qualifying for it.  

Want to swap tickets or trying to find tickets? Join ourDiscord – maybe somebody can help you! 

 

WHERE CAN I FIND THE INVOICE/RECEIPT FOR MY PURCHASE?

After youve completed your purchase, youll receive an e-mail with your tickets. In this e-mail youll also find a link to your receipt. 

Need a business invoice? Dont forget to add your invoice details upon check out! 

TO WHAT DOES MY TICKET GRANT ACCESS?

A full passand aday ticketgive you access to our main program at Chassé Theatre. This includes: The Midden Zaal, The Kleine Zaal, Portfolio Reviews Area and Game Demos area. 

A regular or Next Gen ticket does not give you access to the MeetToMatch program. You will need to purchase a Business Track ticket for this.  

KEEP YOUR WRISTBAND ON

Please leave your full pass wrist band on overnight. Removed wristbands are no longer valid and will not be replaced by a new pass. 

FLASHING LIGHTS WARNING

Please be aware that artist presentationsmight use stroboscopic lights during their performance. If you have photosensitive epilepsy, please take your precautions. 

HOSPITALITY / ACCESSIBILITY

IS THERE FOOD / DRINKS AVAILABLE AT THE FESTIVAL?

Absolutely. There are the Chasse Bar and Vensters Restaurant where you can purchase drinks and lunch. 

WHEEL CHAIR ACCESSIBILITY AND OTHER DISABILITIES

The whole festival is accessible for wheelchairs. All info about accessibility about the venue can be foundhere. 

Additionally, if you have a disability, feel free to contact us so that we can facilitate your stay. We are more than happy to think with you about your visit. You can send an email toinfo@weareplaygrounds.nlor call + 31 40 30 98 017. 

PORTFOLIO REVIEWS 

The portfolio reviews are held throughout the festival, on both days. You can reserve a specific time slot on the day itself in our portfolio review area. Reviews have a maximum duration of 15 min, so be prepared! Make sure to have your portfolio (digital or printed) ready to go. Due to high demand, we only allow 1 review per person. Full = full. 

A list of participating artists and studios will be shared a few days before the festival. Keep an eye on our social channels for updates! 

House Rules & regulations

HOUSE RULES & REGULATIONS

To all Playgrounds events, ourTerms & Conditionsapply. 

  • Please leave your full pass wrist band on overnight. Removed wristbands are no longer valid and will not be replaced by a new pass;
  • Please be quiet during the presentations. Visitors that are disturbing the talks will be removed from the venue;
  • The whole venue is a non-smoking area. You are only allowed to smoke in designated smoking areas;
  • We dont serve alcohol under 18. Our crew and crew of the venue is obliged to ask for a valid ID;
  • A cloakroom is available. Playgrounds cannot be accountable for loss of items or damage to items. Use is at your own risk;
  • No professional cameras are allowed (A professional camera is anything with a lens of 35mm or over). Larger SLR cameras arent allowed in and cameras that look similar to SLR cameras may not be allowed in;
  • It is prohibited to record the talks on any device;
  • The program is tentative and submissive to change. Playgrounds keeps an up-to-date time schedule on this site. All rights are reserved.
CODE OF CONDUCT

Playgrounds is committed to providing a safe and inclusive experience for everyone involved in our events regardless of gender identity and expression, sexual orientation, disabilities, neurodiversity, ethnicity, colour, nationality, age, religion, or other protected characteristics. We believe everyone has the right to enjoy our events without fear of harassment, discrimination, or condescension. You can find our Code of Conducthere. 

If you feel unsafe or witness an unsafe situation at the festival, please reach out to us at the ticketing desk, contact any crew member or via WhatsApp: + 31 40 30 98 017